Shipping & Fulfillment
At Pink Rose Organix, we're committed to getting your order to you quickly and efficiently.
Order Processing
Orders are processed as soon as possible after they are placed. Once your order has been confirmed, you will receive an email with shipping and tracking information when it leaves our facility.
Shipping
Orders are typically shipped Monday through Saturday. Orders placed before the daily shipping cutoff are generally processed the same business day, though processing times may vary during holidays, promotional periods, or due to product availability.
Fulfillment
To ensure fast, reliable service, all online orders placed through the Pink Rose Organix website are professionally fulfilled and shipped by Esbenshade's on our behalf. Their experienced fulfillment team helps ensure your products are packed carefully and delivered efficiently.
Returns & Refunds
Your satisfaction is important to us.
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Damaged or defective products may be returned within 30 days of purchase for a replacement or a full refund, including shipping costs.
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Returns for reasons other than damage or defects are eligible for a refund, less the original shipping charges.
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Products that have been opened, used, or are not returned in their original packaging may receive a partial refund based on their condition.
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For any specific questions regarding your returns and exchanges please contact esales@esbenshades.com or call 717-682-2179.
Questions?
If you have any other questions please contact us at admin@pinkroseorganix.com. Our team is happy to assist you.